Create AI powered extraordinary customer experiences

Based on real time business intelligence from customers' behaviour, feedback and sentiment.

Your customers and brands will cuddle. Tight!

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Think
Beyond
Chatbots
Smart labels
Apps and CRM

The world has changed. Forever.
You've probably noticed.

Your customers now live in a phygital world. A world that's both, physical and digital. To survive and thrive here, old tricks won't work. It's time to think beyond traditional Chatbots, Smart labels, Apps, CRM... and stuff!

Introducing! The new 2022 LUCKY^CX — the science of making customers happy!

It enables D2C businesses to create extraordinary, geo-demographically segmented, phygital customer experiences. Before, during, and after consumption, based on real-time, data driven insights into customer behavior, feedback and sentiment.

The powerful multi-channel engine keeps all the technology and power — artificial intelligence, advanced analytics, big data, machine learning, and text mining — neatly hidden under the hood, so you don't need to be an analyst or data scientist.

It is so easy to use that we're confident you'll be up and running in minutes.

The slick App-less, scan-click-tap™ consumer interface is phygital world ready, and encourages rapid adoption across all consumer segments.

Don't get caught in the slipstream of your competition. Get LUCKY^CX.

There are no tricks! No Apps to download! Nothing to install for anyone. Only magic! Really! 😊

LUCKY^CX technology works with product packaging, eshops, websites, store fronts, restaurants, POS material, flyers, social media, YouTube, TV and OTT ads, outdoor ads and billboards... everywhere!

#LuckyCX #CustomerExperience #BusinessIntelligence #IntelligentQRCode #AppsAreDead #PhygitalWorld

LUCKY^CX Phygital CX and BI Technology

Delivering the highest quality experience to customers is much more than product quality, customer support, CRM or NPS. It's built upon every little interaction, relentlessly driven by a deep understanding and knowledge of customers and what they want. During purchase, as well as before and after consumption.

This business intelligence is what LUCKY^CX offers to business owners, CEOs, CMOs, CCOs, CSOs, CXOs, directors, brand managers, product managers, social media & digital marketing managers, content managers, promotions managers, and general managers — D2C marketers, like you.

Whether your interests are local, national or global, LUCKY^CX will help you to consistently curate extraordinary customer experiences.

Make your customers happy. Win their trust. Grow the lifetime, and the lifetime value, of your customer relationships. Better, faster, and cheaper, than every comparable alternative.

Allow us to show you how...

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Businesses want the trust of customers

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Businesses want to create great customer experiences

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Businesses are investing in multimedia customer experiences

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Businesses are adopting self service Business Intelligence

Why You Should Care

Extraordinary Customer Experiences

Harness the power of artificial intelligence with LuckyCXpert^® to curate extraordinary customer experiences for new and old customers by gender, age, language, and location. Ads, product info, promos, recipes, tips, games, 'live' events, concerts, streaming music, virtual tours, brand launches, loyalty programs, AR, VR... and everything else you can think of.

Real-Time Feedback Analysis

Sophisticated feedback and NPS analytics. Now there's no need to send outdated emails and text messages. Or conduct expensive customer surveys. You'll get authentic real-time customer feedback and NPS analysis by product, category, gender, age, language, and location. As well as our exclusive, customer driven, product attribute analytics.

Real-Time Multilingual Multimedia

Communicate directly with your customers. LuckyCXpert^® automatically detects their preferred language and serves content accordingly. Educate, reassure, and engage your customers like never before.

On-Demand Sentiment Analysis

Get on-demand, real-time sentiment analysis by location. Know precisely what your customers are feeling right now.

Trends, Graphs, and Reports

Gain a better understanding of your customers. Find out more about their behavior and attitudes with extensive trends, graphs, and reports. It's like divine knowledge.

Real-time Business Intelligence

Make more informed strategic decisions, faster, with real-time business intelligence, driven by advanced analytics, machine learning, and text mining technologies.