Extraordinary customer experiences. Powered by AI.

Based on real time business intelligence from customers' behaviour, feedback and sentiment.

Your customers and brands will cuddle. Tight!

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Think Beyond
Apps, Chatbots, CRM, QR Codes, and Smart labels.

The Science of
Making Customers Happy!™

Delivering consistently happy experiences to customers is much more than product quality, customer support, CRM or NPS. It's built upon every little interaction, relentlessly driven by a deep understanding of customers — their behavior, thoughts and feelings.

LuckyCX™ enables Direct-to-Consumer businesses to curate and serve extraordinary customer engagements — online, instore, and on product. Segmented by location, language, gender, and age. Before, during, and after consumption. Based on real-time, business intelligence into customer behavior, feedback and sentiment.

Whether your interests are local, national or global, LuckyCX™ will help you to consistently curate and serve extraordinary customer experiences.

Make your customers happy. Win their trust. Grow the lifetime, and the lifetime value, of your customer relationships. Better, faster, and cheaper, than with every comparable alternative.

Allow us to show you how...

#Ads   #Promos   #Rewards   #Feedback   #Behavior   #Feelings   #Sentiment   #RealtimeAnalytics   #Reports   #Graphs  

LuckyCX™ Phygital CX and BI Technology

Your customers now live in a phygital world — a world that's both, physical and digital. To survive and thrive here, old tricks won't work. It's time to think beyond traditional Chatbots, Smart labels, Apps, CRM... and stuff.

Think LuckyCX™!

The powerful multi-engine technology and power — artificial intelligence, advanced analytics, big data, machine learning, neural networks, and text mining — are neatly hidden under the hood, so that you don't need to be an analyst or data scientist to use LuckyCX™.

It is so easy to use that we're confident you'll be up and running in a few hours.

The slick app-less, scan-click-tap™ consumer interface is online, instore, and on product ready, and encourages rapid consumer adoption.

Don't get caught in the slipstream of your competition. Get LuckyCX™.

There are no tricks! No Apps to download! Nothing to install for anyone. Only magic! Really! 😊

LuckyCX™ technology works with product packaging, eshops, websites, store fronts, restaurants, point of sale, flyers, social media, YouTube, TV and OTT ads, outdoor ads and billboards... everywhere!

67%
0%
Businesses want the trust of customers
64%
0%
Businesses want to create great customer experiences
91%
0%
Businesses are investing in multimedia customer experiences
69%
0%
Businesses are adopting self service Business Intelligence

Why You Should Care

Extraordinary Customer Experiences
Harness the power of artificial intelligence with LuckyCXpert® to curate and serve extraordinary customer experiences for new and old customers by gender, age, language, and location. Ads, product info, promos, recipes, tips, games, 'live' events, concerts, streaming music, virtual tours, brand launches, loyalty programs, AR, VR... and everything else you can think of.
Real-Time Feedback Analytics
Sophisticated feedback and NPS analytics. Now there's no need to send outdated emails and text messages. Or conduct expensive customer surveys. You'll get authentic real-time customer feedback and NPS analysis by product, category, gender, age, language, and location. As well as our exclusive, customer driven, product attribute analytics.
Real-Time Multilingual Multimedia
Communicate directly with your customers. LuckyCXpert® automatically detects their preferred language and serves content accordingly. Educate, reassure, and engage your customers like never before.
On-Demand Sentiment Analysis
Get on-demand, real-time sentiment analysis by location. Know precisely what your customers are feeling right now.
Trends, Graphs, and Reports
Gain a better understanding of your customers. Find out more about their behavior and attitudes with extensive trends, graphs, and reports. It's like divine knowledge.
Real-time Business Intelligence
Make more informed strategic decisions, faster, with real-time business intelligence, driven by advanced analytics, machine learning, and text mining technologies.